Openings >> IT Support Specialist
IT Support Specialist
Summary
Title:IT Support Specialist
ID:1284
Department:IT
Location:Central Support
Description

At Southland, we believe our jobs are a calling.  We believe in taking risks, working hard, and growing daily- not only as individuals, but as a team.  We are devoted to unleashing a revolution of love in Central Kentucky and beyond and want to invite others to join us on that mission!

The IT Team is looking for a full-time IT Support Specialist who is passionate about helping others leverage the use of technology to win in their roles.  This person will also work with the team to implement and carry out maintenance of network and computer systems at Southland.  IT supports ministry teams to ensure they have all the tools and infrastructure needed for day-to-day operations. We extend tons of grace, but take our jobs seriously!  

Key values and responsibilities:

  • Resolve helpdesk tickets

  • Comfortable teaching and supporting macOS/iOS in a fast-paced environment

  • Regularly visit campuses in a proactive manner to seek out technical issues

  • Track IT projects in project management software

  • Maintain conference rooms and video conferencing equipment

  • Support printing and imaging equipment

  • Respond to network monitoring systems for device outage alerts

  • Basic computer hardware repair

  • Track equipment inventory

  • Use remote tools including VNC and RDP

  • Assist database programmer with adding information and maintaining data accuracy

  • Capable of occasionally lifting 40-50 lbs, bending, crawling, and working overhead

A candidate with experience in the following would be ideal:

  • Experience with Jamf Pro

  • Google G-Suite family of products

  • Basic knowledge of Ethernet and how devices communicate on an enterprise IP network

This position will primarily work at the Nicholasville campus during regular operating hours with occasional night and weekend responsibilities.
Sound like you?  We'd love to see your application!

This opening is closed and is no longer accepting applications